With Oracle Cloud automation and a dedication to excellence, we integrate with your Organization
Building on our long standing experience supporting Oracle Solutions across Commercial and Public Sector verticals, we can own and operate your Cloud environment.
Managed Cloud Services is design to simplify the process of acquiring, provisioning, migrating/deploying and managing your Cloud infrastructure. All licensing acquisition, provisioning, hosting and operational aspects, including billing functions, are outsourced to Arisant. You do not require a contract with Oracle and you only interface with the Arisant Managed Cloud Services team. Our premier offerings include:
- Oracle Applications and Oracle Middleware provisioning and support
- Non-Oracle workloads and data hosting support
- Oracle Cloud Platform specific Blueprints, Orchestrations and Assets
- Operating System (Linux/Windows)
- 24×7 Global HelpDesk
- L1-L2-L3 Support Procedures
- Incident Management
- Problem Management
- Event Management
- Release Management
- Configuration Management
- Asset Management & “BYOL” License Management
- Service Level Agreements
- Quality of Service Improvements
- Automated Infrastructure and Application Management
- Advanced Monitoring and Management
- Service Reporting
- Knowledge Base to improve quality of service
- Support for all Billing functions